Strategic Planning and Implementation Success in Public Service Organizations: Evidence from Canada

Said Elbanna, Rhys Andrews, Raili Pollanen

Research output: Contribution to journalArticlepeer-review

68 Citations (Scopus)

Abstract

In this article, we examine the role that formal strategic planning plays in determining the success of strategy implementation in a set of more than 150 public service organizations from Canada. We also analyse the mediating effects of managerial involvement in strategic planning and the moderating effects of stakeholder uncertainty on the planning-implementation relationship. A structured online questionnaire was used to collect the data. Our findings suggest that formal strategic planning has a strong positive relationship with implementation, which, though mediated by managerial involvement, becomes even more salient in the face of stakeholder uncertainty. Several implications of these findings are discussed.

Original languageEnglish
Pages (from-to)1017-1042
Number of pages26
JournalPublic Management Review
Volume18
Issue number7
DOIs
Publication statusPublished - Aug 8 2016
Externally publishedYes

Keywords

  • Strategic planning
  • implementation success
  • managerial involvement
  • public service organizations: Canada
  • strategy implementation

ASJC Scopus subject areas

  • Public Administration

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