On the use of installed base information for spare parts logistics: A review of ideas and industry practice

Rommert Dekker, Çeraǧ Pinçe, Rob Zuidwijk, Muhammad Naiman Jalil

Research output: Contribution to journalArticlepeer-review

74 Citations (Scopus)

Abstract

Demand for spare parts is often difficult to forecast using historical data only. In this paper, we give an overview of installed based management and provide several ways in which installed base information can be used to support forecasting. We discuss cases where installed base information is used in forecasting at four companies and list the issues involved. Moreover, we review some models to illustrate the potential value of the installed base information and conclude that forecasts of spare parts demand and return can be made considerably more timely and accurate using installed base information.

Original languageEnglish
Pages (from-to)536-545
Number of pages10
JournalInternational Journal of Production Economics
Volume143
Issue number2
DOIs
Publication statusPublished - Jun 2013
Externally publishedYes

Keywords

  • Forecasting
  • Installed base
  • Inventory control
  • Service logistics
  • Spare parts

ASJC Scopus subject areas

  • Business, Management and Accounting(all)
  • Economics and Econometrics
  • Management Science and Operations Research
  • Industrial and Manufacturing Engineering

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