Managing Successful Change Efforts in the Public Sector: An Employee’s Readiness for Change Perspective

Imran Hameed, Abdul Karim Khan, Meghna Sabharwal, Ghulam Ali Arain, Irfan Hameed

Research output: Contribution to journalArticlepeer-review

14 Citations (Scopus)

Abstract

This study brings together public and private sector research on change management to highlight the important role of public servants as recipients of change, which is underemphasized in the public management literature. In doing so, we identify and operationalize factors of managing successful change—involved communication and change recipients’ beliefs. The effect of involved communication on developing employees’ readiness for change is explored. Data were collected from public sector research and development organizations in Pakistan. The results of the structural equation modeling support the positive role of involved communication in developing employees’ readiness for change. Employees’ organizational identification and change recipients’ beliefs also exhibit a significant mediating role in the above-stated relationship. This study significantly contributes to the existing literature of change management in the public sector by focusing on employees as key players in an organization’s change process. Practical implications and future research directions are also discussed.

Original languageEnglish
Pages (from-to)398-421
Number of pages24
JournalReview of Public Personnel Administration
Volume39
Issue number3
DOIs
Publication statusPublished - Sep 1 2019

Keywords

  • change recipients’ beliefs
  • involved communication
  • organizational identification
  • readiness for change

ASJC Scopus subject areas

  • Public Administration
  • Organizational Behavior and Human Resource Management

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