Employee Involvement and the Knowledge Creation Process: An Empirical Study of Pakistani Banks

Salman Bashir Memon, Sumaiya Syed, Ghulam Ali Arain

Research output: Contribution to journalArticlepeer-review

4 Citations (Scopus)

Abstract

Employee involvement has long been recognized as an important factor in effective human resources and knowledge management. Yet, studies have not provided evidence to directly support the existence of a relationship between employee involvement and the process of knowledge creation. A theoretical framework based on previous research and tested via an analysis of data collected from 235 banking employees in Karachi, Pakistan, shows how a culture of employee involvement relates to knowledge on the job. The findings indicate that three aspects of a culture of employee involvement—empowerment, capability development, and team orientation—are positively correlated with the process of knowledge creation. Additional observations concerning the current state of knowledge creation in Pakistani banks yield practical insights.

Original languageEnglish
Pages (from-to)53-63
Number of pages11
JournalGlobal Business and Organizational Excellence
Volume36
Issue number3
DOIs
Publication statusPublished - Mar 1 2017
Externally publishedYes

ASJC Scopus subject areas

  • Business and International Management
  • Organizational Behavior and Human Resource Management

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