Citizen adoption of egovernment initiatives in developing countries: A case study of jordan

Omar Al Hujran, Mohammed Shahateet

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Citations (Scopus)

Abstract

Low-level citizen adoption of eGovernment services is a common problem in both developed and developing countries. The problem of eGovernment adoption is complex and multi-dimensional in nature. Yet,very little research has been conducted to understand the factors that determine citizen adoption of these services, especially in developing countries. To fill up this gap in the literature, this study examines factors influencing citizen adoption of eGovernment services in developingcountries. We achieve this objective through conducting an in depth case study in the Ministry of Information and Communication Technologies (MoICT) and the National Information Technology Centre(NITC) - Jordan. We contend that several social, cultural, and technological influences could bridge the gap toward a better understanding of citizen adoption of eGovernment services.

Original languageEnglish
Title of host publicationProceedings of the 10th European Conference on e-Government, ECEG 2010
Pages29-35
Number of pages7
Publication statusPublished - 2010
Externally publishedYes
Event10th European Conference on e-Government, ECEG 2010 - Limerick, Ireland
Duration: Jun 17 2010Jun 18 2010

Publication series

NameProceedings of the European Conference on e-Government, ECEG
ISSN (Print)2049-1034

Conference

Conference10th European Conference on e-Government, ECEG 2010
Country/TerritoryIreland
CityLimerick
Period6/17/106/18/10

Keywords

  • Case study
  • EGovernment
  • EGovernment adoption
  • Jordan
  • Ministry of information and communication technologies (MoICT)

ASJC Scopus subject areas

  • Business and International Management
  • Management of Technology and Innovation
  • Computer Networks and Communications

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